Here are the estimated shipping delivery times:
USA: 5-8 business days.
Canada: 6-12 business days.
World: 10-20 business days.
Your order will be sent out on average within 3 days of ordering.
Please contact firstname.lastname@example.org for complete instructions before ordering internationally.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived
If your order didn't end up arriving, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, you can request another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch at email@example.com making sure you quote your order number.
Damaged items: If an order arrives damaged, then please get in touch with an email (photo of damaged product included) to firstname.lastname@example.org within a week's time!
Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. If you'd like a different size, get in touch at email@example.com to learn what your next steps are.
Please do not return your product to the manufacturer.To return your product, you should mail your product to the following address.
11025 Westlake Dr
Charlotte, NC 28273